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THE FINE PRINT
The Fine Print
• £250 Minimum carrige paid order per shipping address.
• £7.50 service charge on all orders less than carriage paid plus relevant carriage for your order.
• £250 minimum order to open a Net 30 Account.
• All orders subject to acceptance by Canova
• All prices are subject to change without notice.
• Goods will be shipped at prices in effect at time of shipping.
CANCELLATIONS & BACK-ORDERS
• Orders for immediate delivery may not be cancelled.
• Orders for later delivery must be cancelled in writing at least 15 days before requested ship date.
• Since some of our merchandise is imported, back-orders may sometimes be expected.
• If you don't accept backorders this should be stated explicitly on your order.
• If goods must be received by a certain date this must be noted on your order.
• Please be clear whether cancel dates indicate when an order must be shipped or received.
PAYMENT• Basic terms are Net 30 for approved customers.
• To apply for Net 30 terms you must complete, sign, and return our credit application.
• If an account is beyond terms, any new orders will not be shipped until the account is made current.
• No authorization for return can be given for past-due accounts.
• No deductions are allowed for past-due accounts.
•The goods delivered remain property of Canova Home & Fragrance Ltd until the complete payment of invoices.
• All goods are shipped from our Herefordshire Factory.
• We are happy for you to sell our products on your shop branded website at our RRP’s.
• Unfortunately we prohibit the sales of our products on third party marketplaces such as Amazon, Ebay etc. as we have had a number of situations with traders heavily disounting products on these site which has a detrimental effect on sales for all parties.
• We are always happy to help with any queries - email [email protected] or call +44 (0)1885 485090
• Returns for defectives or errors must be authorized in advance.
• Claims must be received by Canova within two weeks of customer's receipt of goods.
• All sales are final.
• Please contact us, we will be more than happy to help you.